My item arrived very quickly after I placed my order and it was custom wrapped beautifully. I was kept up to date on the where abouts of my item and was informed of its expected arrival. Lisa obviously spends a lot of time and puts a lot of thought in designing her products and this really shows in the over all quality of my item. I will definitely be purchasing again in the future, couldn't ask for a better gift idea, great postage arrival and service! Thank you very much, and best wishes.