The service was very fast and the products were of high quality. However, I was sent the incorrect product as I received a 'J' coaster, instead of a Buzz Bee Keyring. Luckily this was no one of the birthday presents I had ordered otherwise it would have affected me more. Once I had rung up the shop, they sent me the key ring and it arrived the next day which I was shocked and ecstatic by as it came so quickly! Very impressed with how quick the service was.