West London Job Vacancies

posted on 19 June 2018 at 2:17 pm by

West London jobs

Retail Customer Service Representative

We’re looking for a customer service representative for our West London concession!

This position is 20-30 hours per week on a 6 month contract.

Based in west London.

Main responsibilities will be…

  • Greeting customers who enter the shop.
  • Be involved in stock control and management.
  • Assisting shoppers to find the goods and products they are looking for.
  • Being responsible for processing cash and card payments.
  • Stocking shelves with merchandise.
  • Answering queries from customers.
  • Reporting discrepancies and problems to the supervisor.
  • Giving advice and guidance on product selection to customers.
  • Balancing cash registers with receipts.
  • Dealing with customer refunds.
  • Keeping the store tidy and clean, this includes hovering and mopping.
  • Responsible dealing with customer complaints.
  • Working within established guidelines.
  • Attaching price tags to merchandise on the shop floor.
  • Responsible for security within the store and being on the lookout for shoplifters and fraudulent credit cards etc.
  • Receiving and storing the delivery of large amounts of stock.
  • Keeping up to date with special promotions and putting up displays.
  • Hand-stamping/personalising jewellery.
  • And any other duties that may be required by the Company from time to time.

You will have the following attributes…

  • A friendly and engaging personality.
  • Attention to detail.
  • Comfortable working with members of the public.
  • A confident manner.
  • Must be helpful and polite.
  • Assistants should be physically fit as they will be on their feet for most of the day and may be required to lift large amounts of stock.
  • Able to work as part of a sales team.
  • Knowledge of inventory techniques.
  • Have a smart appearance and articulate.
  • Be comfortable using computerised equipment such as tills.
  • Be reliable and trustworthy.
  • Be flexible and adaptable.
  • Experience in hand-stamping preferred.

To apply, please email your cv and cover letter to vicky@lisaangel.co.uk

A cover letter is required for all applications. Tell us why you want to work with us!





Concession Manager

We’re looking for a concession manager for our West London concession!

This position is 33 hours per week on a 6 month contract.

Based in west London.

Main responsibilities will be…

  • Managing and motivating a team to increase sales and ensure efficiency.
  • Managing stock levels and making key decisions about stock control.
  • Analysing sales figures and forecasting future sales.
  • Using IT to record sales figures, for data analysis and forward planning.
  • Dealing with staffing issues such as interviewing potential staff, conducting
    appraisals and performance reviews, as well as providing or organising
    training and development.
  • Ensuring standards for quality, customer service and health and safety are
    met.
  • Responding to customer complaints and comments.
  • Organising special promotions, displays and events.
  • Touring the sales floor regularly, talking to colleagues and customers and
    identifying or resolving urgent issues.
  • Dealing with sales, as and when required.
  • Responsible for security within the store and being on the lookout for
    shoplifters and fraudulent credit cards etc.
  • Receiving and storing the delivery of large amounts of stock.
  • And any other duties that may be required by the Company from time to time.

You will have the following attributes…

  • The ability to lead and motivate a team.
  • A friendly and engaging personality.
  • Comfortable working with members of the public.
  • A strong commitment to customer service.
  • The ability to understand and analyse sales figures.
  • A confident manner.
  • Must be helpful and polite.
  • Managers should be physically fit as they will be on their feet for most of the
    day and may be required to lift large amounts of stock.
  • Able to work as part of a sales team.
  • Knowledge of inventory techniques.
  • Have a smart appearance and articulate.
  • Be comfortable using computerised equipment such as tills.
  • Be reliable and trustworthy.
  • Be flexible and adaptable.
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Topshop Oxford Circus Job Vacancies

posted on 16 June 2018 at 8:57 am by

Topshop Oxford circus jobs - Lisa angel

Retail Customer Service Representative

We’re looking for a customer service representative for our Topshop Oxford Circus concession in London!

This position is 30-40 hours per week.

Based in central London.

Main responsibilities will be…

  • Greeting customers who enter the shop.
  • Be involved in stock control and management.
  • Assisting shoppers to find the goods and products they are looking for.
  • Being responsible for processing cash and card payments.
  • Stocking shelves with merchandise.
  • Answering queries from customers.
  • Reporting discrepancies and problems to the supervisor.
  • Giving advice and guidance on product selection to customers.
  • Balancing cash registers with receipts.
  • Dealing with customer refunds.
  • Keeping the store tidy and clean, this includes hovering and mopping.
  • Responsible dealing with customer complaints.
  • Working within established guidelines.
  • Attaching price tags to merchandise on the shop floor.
  • Responsible for security within the store and being on the lookout for shoplifters and fraudulent credit cards etc.
  • Receiving and storing the delivery of large amounts of stock.
  • Keeping up to date with special promotions and putting up displays.
  • Hand-stamping/personalising jewellery.
  • And any other duties that may be required by the Company from time to time.

You will have the following attributes…

  • A friendly and engaging personality.
  • Attention to detail.
  • Comfortable working with members of the public.
  • A confident manner.
  • Must be helpful and polite.
  • Assistants should be physically fit as they will be on their feet for most of the day and may be required to lift large amounts of stock.
  • Able to work as part of a sales team.
  • Knowledge of inventory techniques.
  • Have a smart appearance and articulate.
  • Be comfortable using computerised equipment such as tills.
  • Be reliable and trustworthy.
  • Be flexible and adaptable.
  • Experience in hand-stamping preferred.

To apply, please email your cv and cover letter to vicky@lisaangel.co.uk

A cover letter is required for all applications. Tell us why you want to work with us!

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Norwich Manager Vacancies

posted on 16 May 2018 at 3:12 pm by

These positions are no longer available.
Lisa Angel jewellery and acessories

Customer services manager

We’re searching for a customer services manager who will be responsible for all customer happiness across multiple websites and sales channels!

This is a full time position.

You must have your own transport as you will be based at our website HQ in Rackheath, 6 miles out of Norwich.


Main responsibilities will be…

– Maintaining our industry leading feedback score on Feefo, Google & Trustpilot.

– Maintaining a culture of ‘going above and beyond’ for our customers.

– Taking ownership of customer’s issues and following problems through to resolution.

– To develop and implement systems to improve workflow.

– Answer escalated customer enquiries and resolving issues.

– Reporting to various departments on various KPIs including feedback, returns & error rates.

– Authorising refunds.

– Managing, recruiting and training the customer services team.

– Any other duties that may be required by the Company from time to time.


You will have the following attributes…

– A friendly and engaging personality.

– A genuine interest in helping customers.

– Comfortable working with members of the public and employees of all levels of seniority.

– Excellent organisational skills and attention to detail.

– Patience and calmness under pressure.

– The ability to handle complaints and difficult situations.

– Computer and administration skills.

– Reliable and trustworthy.


To apply, please email your cv and cover letter to vicky@lisaangel.co.uk

A cover letter is required for all applications. Tell us why you want to work with us!





Retail manager

We’re looking for a retail manager who will be responsible for the day-to-day running of our stores!

This is a full time position.

Based in Norwich city centre.


Main responsibilities will be…

– Managing and motivating a team to increase sales and ensure efficiency.

– Managing stock levels and making key decisions about stock control.

– Analysing sales figures and forecasting future sales.

– Using IT to record sales figures, for data analysis and forward planning.

– Dealing with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organising training and development.

– Ensuring standards for quality, customer service and health and safety are met.

– Responding to customer complaints or comments.

– Organising special promotions, displays and events.

– Touring the sales floor regularly, talking to colleagues and customers and identifying or resolving urgent issues.

– Dealing with sales as and when required.

– Security within the store and being on the lookout for shoplifters and fraudulent credit cards etc.

– Receiving and storing the delivery of large amounts of stock.

– Any other duties that may be required by the Company from time to time.


You will have the following attributes…

– The ability to lead and motivate a team.

– A friendly and engaging personality.

– Comfortable working with members of the public.

– A strong commitment to customer service.

– The ability to understand and analyse sales figures.

– Must be helpful and polite.

– Work well under pressure and the ability to deal with difficult situations.

– Physically fit (you will be on your feet for most of the day and may be required to lift large amounts of stock).

– Able to work as part of a sales team.

– Knowledge of inventory techniques.

– Have a smart appearance and articulate.

– Be comfortable using computerised equipment such as tills.

– Be reliable and trustworthy.

– Be flexible and adaptable.


To apply, please email your cv and cover letter to vicky@lisaangel.co.uk

A cover letter is required for all applications. Tell us why you want to work with us!

0 comments

The Mama Edit

posted on 23 February 2018 at 11:27 am by

Featuring Emma McAleese

Instagram: @theonshoremum

Blog: www.theonshoremum.com

#LAMUMMOMENTS

“I decided to start my blog to share the truths, tears and tantrums behind the scenes.”

Hi everyone!

My name’s Emma and I’m a 26 year old mama living in Suffolk by the sea. I have two crazy boys, Bobby age three and Jax age two. I am also currently 34 weeks pregnant with baby no.3 which is a girl. So I’m over the moon about finally not being so outnumbered by boys! Let’s just hope she doesn’t end up loving football more than her big brothers!

I have an amazing husband @theoffshoredad  ♥  on Instagram who spends 6 months of the year working offshore on the rigs. This means I spend a lot of time on my own with the little devils *ahem* darlings. Hence the name @theonshoremum but equally, when he’s home that means he gets to spend a lot of valuable time with the boys – which they both absolutely love.

If you could sum up being a Mother in three words, what would they be?

1. Hilarious

2. Rewarding

3. Exhausting

How and why did you create @theonshoremum?

After having our second child, Jax, I found I kept getting comments on how easy I made looking after two children under the age of 2 look. But, in reality, it couldn’t have been more opposite. I decided to start my blog to share the truths, tears and tantrums behind the scenes. Too many people take social media too seriously nowadays. Especially on Instagram. There are a lot of ‘perfect’ little squares out there and I wanted to show that our lives are far from that. And that bringing up two children on my own 50% of the time can be really hard! Having a husband that works offshore means he misses a lot of milestones etc.

How do you balance blogging life and family life? Do you have any tips for other blogging Mamas?

For me, it’s definitely about time management. People ask me ‘How do you find the time?!’ And the answer is if you really want to do something – you make time.

I generally write mostly when Snod is away. As I’m on my own in the evenings and it gives me something to concentrate on and pass the time. Offshore life can really suck. Sometimes I’ll only get a phone call one day and if I miss it that’s it. There’s no opportunity to phone them back. Sometimes it feels like we are living in the olden days. So the evenings, when the boys are in bed, is when I sit and write/post on Instagram to pass the time. And, it really does go quickly!

@theonshoremum

‘Mum’ Cushion | Mumboss Tote Bag | Floral Mum Mug

What advice would you give to new mums wanting to start their own blog?

Most importantly, find your purpose. Who are you aiming to reach out to? Write out a list of topics you plan to write about. Watch YouTube videos and read up on various blogging platforms. I have varied between using WordPress and using my own websites on Wix and Go Daddy. I personally find WordPress the easiest to use. It’s also greatly improved its mobile app in the last 6 months which means I now find myself writing bits here and there from my phone! Perfect for nap times or when you have a spare 5 minutes.

Which are your favourite mummy blogs to read, and why?

  1. The Unmumsy Mum – Snod bought me her book after having Jax and it really inspired me to start my blog. She’s just so relatable as a mother and literally isn’t afraid to say what we are all thinking! That’s exactly what I love about her!
  2. Father of Daughters – Ok he’s not a mummy blogger but he’s absolutely brilliant. He has 4 daughters including 2 year old twins. And he literally cracks me up daily! He’s about to publish a book called ‘Outnumbered’ and it’s already no 1 on amazon preorder! You should totally go check him out on Instagram!
  3. Lucy Jessica Carter – As well as being an absolute beaut! She has an amazing home that I’m totally jealous of. She has two boys like myself and is a regular YouTuber with a huge variety of videos ranging from fashion/beauty to interior and parenting.

Why is sharing your Mummy life important to you?

I believe it’s really important to be honest about the struggles and hard times as well as the good. If I’m having a hard day/week. I can post online and be overwhelmed with other parents who have been having a rubbish day too. It gives me a sense of ‘I’m not the only one’. And that really helps me mentally on days I’m struggling.

How are you feeling about having another little one to look after? How do you think your boys will take it?

Initially, I was terrified! However, now I’m sure we’ll be just fine. Bobby, in particular, understands there’s a baby in mummy’s tummy and asks throughout the day whether his baby sister is moving around or is asleep. He’s always kissing my bump and asking when she’s going to arrive. Jax, on the other hand, I don’t think really understands. But he loves to copy what Bobby does by kissing my tummy and stroking it saying ‘Shhhh baby’. I think they’re going to be very protective over their little sister. Especially Bobby!

How is it different when your partner is home or away?

Honestly, it’s like I live 2 different lives. When Snod’s away, I always try to have something planned for every day. I’ll be out seeing friends with children etc and doing things with the boys. I really do keep super busy and try to get out of the house every day – even if it’s just for a walk. If I stay at home they boys run riot and will trash the house within minutes. Which is fine.. but when I’m the only adult in the house, guess who has to go around and pick everything up at the end of the day? Yep. That’s me!

When Snod comes home I try to keep plans to a minimum – at least for the first few days. We spend the first day or two chilling giving daddy a chance to relax and recharge. After that we will go out as a family and do different activities. That’s the good thing about offshore work. Once he’s home – he’s home for 2 weeks and we have so much time together to do all sorts of things. I often feel like families with 9-5 jobs must have to cram everything into 2 days at the weekend.

@theonshoremum

Mum Gift Box | Magical Mum Card

Do you believe Mother’s Day is an important day on the calendar, and if so why?

I grew up without my dad around so Mother’s Day definitely feels special to me! It’s really strange now having this day celebrated about me – & not all about me celebrating it with my mum. But like any event on the calendar, it all centres around whether Snod is actually home for it. With offshore life there are so many birthdays / events / special occasions that get missed. Sometimes we just don’t really celebrate them at all, or if we do it’s rather delayed! Luckily Snod is actually home for Mother’s Day this year – So I’m hoping we will celebrate it.

@theonshoremum

Felt Letter Board

Will you be revealing the name of the baby for your followers before the birth?

I don’t think we will no, mainly because we haven’t yet decided and have really struggled to come up with anything we both like! Naming a human is hard work. When I was pregnant with the boys we always had a girls name each time. But this time round when we actually finally have a girl … we can’t decide! Isn’t that typical!

@theonshoremum

Silver Knot Bangle | Rose Gold Droplet Necklace | Rose Gold Heart Studs

What’s next for the @onshoremum?

Since finding out we are expecting a little girl after two boys, my eyes have been opened to a whole new world of baby clothes including bloomers, rompers and florals. I’ve been so inspired, that I’ve actually begun a little journey of learning to make my own. I’ve made bloomers, rompers and headbands so far but plan to expand and try making some other products – including washable breast pads for myself.

I’ve also been wanting to organise a ‘Mama Meet Up’ for all my local followers / subscribers. I feel like we can all get a bit stuck behind our screens nowadays. So I thought it would be nice to have a chance to meet all the people I chat to so regularly! And for all our children to meet too. So with some help from two fellow local blogging mamas @thenorwichmummy &  @mamasophiejarvis – we have recently set up a Facebook group called ‘Norfolk / Suffolk Instagram Mama Meet Up’. We currently have over 70 members and are planning a public event this summer to get as many people together as we can with our little ones. So if anyone fancies joining us then you’re more than welcome.

Just search us on Facebook or follow this link facebook.com/groups/169257513850331

Instagram @theonshoremum

Blog www.theonshoremum.com

A big thank you to Emma @theonshoremum for collaborating with us for our Mother’s Day campaign. We wish you all the best with your beautiful family & we can’t wait to meet the newborn! Lisa Angel Jewellery and Accessories

 

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