I am very unhappy with the whole Lisa Angel experience of this delivery. From the email that I received, I understood that the item would be at the Delivery Office, however after driving half an hour to the building it took then 2.5 hours to locate the parcel. The reason for this was because I was unaware that the item hadn’t been out for delivery due to me emailing to say that there would be no one at the delivery address.
Therefore they waited for all drivers to return although the parcel was never on a delivery van it was located elsewhere in the Delivery Office. This confusion could have been avoided if this had explained this on the previous email rather than just sending the link over with no explanation.
I ordered this item as previously mentioned, under the belief that it was promised delivery within 3-5 days (by last Friday). I then had to spend time and money on Christmas Eve (Monday) to go and get this item which is something that I should not have had to do and is a wrong doing from Lisa Angel. Therefore I would like to receive compensation in the form of credit. I do not want store credit and I am not returning the item. I look forward to receiving your suggestion on this and how much I should expect to receive.
Many thanks, Olivia
25 days ago
Great quality and a lovely item
2 months ago
Beautiful and elegant. Perfect to gift.
3 months ago
We'd love to hear what you think of your purchases. Look out for an email asking for feedback after your order arrives.
Delivery to United States
Royal Mail Airmail
est. delivery: Tue 29th - Thu 31st Jan
Your order will be delivered by Royal Mail's approved partner in your country, with a delivery aim of 7 working days.
Priority Tracked Courier
est. delivery: Thu 24th - Fri 25th Jan
Your order will be sent out as a priority with a delivery aim as quick as 24 hours to selected countries.
Handmade by our skilled jewellery team here at the Lisa Angel studios, this personalised bracelet for her is the ultimate stylish and sentimental accessory and makes a fabulous jewellery gift for women.
The charm is engraved with your own personal lettering with space for up to 8 characters including spaces and punctuation.
For an additional £8, we can engraved your own drawing or handwriting onto a second disc charm to create an even more sentimental gift! Simply send a clear drawing (in black on white paper if possible) along with your order number to email@example.com to begin the process! Please note that these charms are very small, so the clearer and simpler your drawing/writing, the better the end result will be!
inner circumference - 15cm with a 2.5cm extender chain
small heart charm - width 9mm x height 5mm
large heart charm - width 11mm x height 12mm