I reside in Australia and recently ordered a ceramic whale dish from Lisa Angel’s headquarters in the UK. When the parcel got lost in transit, the company immediately resent another one, this time by express post. It arrived in pristine condition in record time. It was a stunning item that arrived in a gorgeous whale box that can be reused. What outstanding service and support. It is almost unheard of in today’s day and age. 5 stars simply isn’t enough to express my appreciation!