Lisa Angel Careers

Main Responsibilities

• Answering customer enquiries or passing them to relevant departments
• Giving information and helping to solve customers’ enquiries
• Entering customer information onto customer databases and complete any relevant filing and/or paperwork
• Giving refunds and taking payments over the phone
• Making sure every customers query is resolved with our Lisa Angel highstandards
• And any other duties that may be required by the Company from time to time.

Skills and attributes:

• Friendly and engaging
• Have a passion for providing the best customer service
• Comfortable talking to our customers
• Excellent organisational skills and attention to detail
• Computer and administration skills

To apply, please send both a CV and cover letter

or email vicky@lisaangel.co.uk

Main Responsibilities

• Ensuring all sales orders are prepared in accordance with customer needs and specification
• Checking, labelling and packing all orders in the correct way for each customer’s needs
• Liaising with other departments within the company or warehouse
• Ensuring that all orders are completed and dispatched to the correct destinations
• Maintaining a neat and well organised workplace
• Adhering to and carrying out the company’s health and safety standards
• Packing products effectively and efficiently
• Ensuring all orders are dispatched within the lead times as agreed
• And any other duties that may be required by the Company from time to time.

Skills and attributes:

• Able to carry out small and detailed work quickly
• Good IT skills
• Self motivated but equally work well in a team setting
• Experience in retail, warehouse or production line work
• The ability to complete paperwork and count stock items
• Punctual, honest and reliable
• Excellent organisational skills and attention to detail

To apply, please send both a CV and cover letter

or email vicky@lisaangel.co.uk

Main Responsibilities

• Assisting with deliveries
• Check goods in against delivery notes for accuracy and damages
• Enter delivery notes onto the company system promptly and accurately
• Notify the relevant Department of any short shipments/mis-picks
• Notify relevant Department of any damaged goods received and await further instruction
• Assist when required with the physical movement of stock from the Goods In area to the warehouse and/or packing and putting away stock
• Ensure all stock movements are accurately recorded
• Carry out stock checking and maintain record inventory accuracy
• Keep working areas, including outside clean and tidy
• And any other duties that may be required by the Company from time to time.

Skills and attributes:

• Attention to detail
• Ability to work to procedures
• Good communication
• PC literate with good administration skills
• Experience in manual handling and Goods In/Out preferred by not essential
• Ability to prioritise workload
• Flexible and trustworthy
• Assistants should be physically fit as they will be on their feet for most of the day and may be required to lift large amounts of heavy stock.

To apply, please send both a CV and cover letter

or email vicky@lisaangel.co.uk

Main Responsibilities

• Efficiently and accurately personalise products using a variety of machinery to meet the customers specifications.
• Working with creative software to edit artwork and images as per the customers personalisation.
• Working closely with other team members and departments to ensure all products are personalised and made to a high quality.
• Assembling, polishing and cleaning products.
• Maintaining a clean safe work environment
• And any other duties that may be required by the Company from time to time.

Skills and attributes:

• Good attention to detail
• Ability to stay calm under pressure
• Methodical and thorough approach to work
• Great Organisational Skills
• Previous experience with creative software
• A creative flair
• A friendly and engaging personality
• Comfortable working with members of the team and other members of staff
• A strong commitment to customer service and quality
• A confident manner
• Must be helpful and polite
• Have a smart appearance and articulate
• Be comfortable using equipment and machinery.
• Be reliable and trustworthy
• Be flexible and adaptable

To apply, please send both a CV and cover letter

or email vicky@lisaangel.co.uk

Main Responsibilities

• Accurately hand stamping customer’s personalisations onto various types of jewellery and charms to meet the set standard as given during training
• Assembling and altering a wide variety of jewellery, including welding, polishing and buffing
• Maintaining a clean safe work environment
• Working closely with other team members and departments to ensure all products are personalised and made to a high quality
• Will also be required to work with an embroidery machine
• And any other duties that may be required by the Company from time to time.

Skills and attributes:

• Good attention to detail
• A creative flair
• Ability to stay calm under pressure
• Methodical and thorough approach to work
• Great Organisational Skills
• A friendly and engaging personality
• Comfortable working with members of the team and other members of staff
• A strong commitment to customer service and quality
• A confident manner
• Must be helpful and polite
• Have a smart appearance and articulate
• Be comfortable using equipment and machinery
• Be reliable and trustworthy
• Be flexible and adaptable

To apply, please send both a CV and cover letter

or email vicky@lisaangel.co.uk

Main Responsibilities

• Examining products for faults and errors after personalisation
• Reporting issues to the manager to prevent future faults
• Ensuring all products are sent out in a high standard inline with the company policy
• Working closely with other departments to promote an efficient work flow
• Maintaining a clean safe work environment
• And any other duties that may be required by the Company from time to time.

Skills and attributes:

• A high attention to detail
• Ability to stay calm under pressure
• Methodical and thorough approach to work
• Great Organisational Skills
• A friendly and engaging personality
• Comfortable working with members of the team and other members of staff
• A strong commitment to customer service and quality
• A confident manner
• Must be helpful and polite
• Have a smart appearance and articulate
• Be comfortable using computers
• Be reliable and trustworthy
• Be flexible and adaptable

To apply, please send both a CV and cover letter

or email vicky@lisaangel.co.uk

Main Responsibilities

• Create and upload new product listings to the Lisa Angel website and partner websites via each CMS (Content Management System)
• Write product descriptions that are accurate, descriptive and consider SEO requirements
• Ensure each product listing shows the correct product and personalisation options
• Work closely with the product team to ensure product information is accurate
• Work closely with the photography team to ensure the correct product imagery is uploaded to each listing
• Ensure each product is tagged correctly to appear within the relevant categories on the website
• Edit existing listings, and upload additional imagery as required
• Proofread listings to eliminate any errors before putting live
• Check listings on the live websites for any edits required
• Work to daily deadlines and targets
• Complete various ad hoc duties

Skills and attributes:

• An impeccable level of attention to detail
• Excellent written skills
• Excellent command of the English language, both written and verbal - a strong grasp of spelling and grammar is essential
• Able to write long form and short form content
• A natural ability to proofread
• Experienced and proficient using a computer
• Must be a reliable multi-tasker with excellent organisational skills
• Ability to learn quickly and take on board constructive feedback
• Excellent time management skills and ability to meet deadlines
• The ability to work independently and as part of a team in a fast-paced environment
• Enthusiastic and self-motivated, with a confident manner
• Must be friendly, helpful and polite
• Be reliable and trustworthy
• Be flexible and adaptable

To apply, please send both a CV and cover letter

or email vicky@lisaangel.co.uk

Main Responsibilities

• Managing and motivating a team to increase sales and ensure efficiency
• Managing stock levels and making key decisions about stock control
• Analysing sales figures and forecasting future sales
• Using IT to record sales figures, for data analysis and forward planning
• Dealing with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organising training and development
• Assisting with the set up and organisation of any new top shop locations
• Assisting with the recruitment and training of staff in any Top Shop locations
• Ensuring standards for quality, customer service and health and safety are met
• Responding to customer complaints and comments
• Organising special promotions, displays and events
• Touring the sales floor regularly, talking to colleagues and customers and identifying or resolving urgent issues
• Dealing with sales, as and when required
• Responsible for security within the store and being on the lookout for shoplifters and fraudulent credit cards etc
• Receiving and storing the delivery of large amounts of stock
• And any other duties that may be required by the Company from time to time

Skills and attributes:

• The ability to lead and motivate a team
• A friendly and engaging personality
• Comfortable working with members of the public
• A strong commitment to customer service
• The ability to understand and analyse sales figures
• A confident manner
• Must be helpful and polite
• Managers should be physically fit as they will be on their feet for most of the day and may be required to lift large amounts of stock
• Able to work as part of a sales team
• Knowledge of inventory techniques
• Have a smart appearance and articulate
• Be comfortable using computerised equipment such as tills
• Be reliable and trustworthy
• Be flexible and adaptable

To apply, please send both a CV and cover letter

or email vicky@lisaangel.co.uk

Main Responsibilities

• Day to day supervision of the staff
• Assisting with the recruitment and training of staff in any Top Shop locations
• Overall responsibility for the smooth running of the retail operation
• Greeting customers who enter the shop
• Be involved in stock control and management
• Assisting shoppers to find the goods and products they are looking for
• Being responsible for processing cash and card payments
• Stocking shelves with merchandise
• Answering queries from customers
• Reporting discrepancies and problems to the Retail Manager
• Giving advice and guidance on product selection to customers
• Balancing cash registers with receipts
• Dealing with customer refunds
• Keeping the store tidy and clean, this includes hovering and mopping
• Responsible dealing with customer complaints
• Working within established guidelines
• Attaching price tags to merchandise on the shop floor
• Responsible for security within the store and being on the lookout for shoplifters and fraudulent credit cards etc
• Receiving and storing the delivery of large amounts of stock
• Keeping up to date with special promotions and putting up displays
• And any other duties that may be required by the Company from time to time

Skills and attributes:

• A friendly and engaging personality
• Comfortable working with members of the public
• A confident manner
• Must be helpful and polite
• Assistants should be physically fit as they will be on their feet for most of the day and may be required to lift large amounts of stock
• Able to work as part of a sales team
• Knowledge of inventory techniques
• Have a smart appearance and articulate
• Be comfortable using computerised equipment such as tills
• Be reliable and trustworthy
• Be flexible and adaptable

To apply, please send both a CV and cover letter

or email vicky@lisaangel.co.uk