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Lisa Angel Careers

Personal Assistant

Self employed / Freelance

Rackheath, Norwich

We are looking for a Self-Employed/Freelance Personal Assistant to support Lisa Angel with admin work to enable Lisa to make the best use of her time. This role will include scheduling of meetings, correspondence, notetaking and organising events.

This role is for someone who is already registered as Self-Employed due to the flexibility with hours that is required. Your working hours may vary from week to week based on Lisa's requirements, hours of work will be between 8am - 5pm (Monday to Thursday).

 

Main responsibilities:

  • Acting as a first point of contact: dealing with correspondence and phone calls
  • Managing diaries, organising meetings and appointments
  • Triaging Lisa’s diary and emails
  • Reminding Lisa of important tasks and deadlines
  • Note taking during meetings
  • Typing, compiling and preparing reports, presentations and correspondence
  • Managing databases and filing systems
  • Implementing and maintaining procedures/administrative systems
  • Liaising with staff, suppliers and clients
  • Collating and filing expenses
  • Conducting research on behalf of the Owners/Company
  • Organising events
  • Booking and arranging travel, transport and accommodation
  • And any other duties that may be required by Lisa from time to time

 

Skills & attributes:

  • Previous PA experience
  • Strong communication skills (written and verbal)
  • Ability to multi-task, work well under pressure and meet deadlines
  • Excellent organisational skills and attention to detail
  • Excellent administration and IT skills (Word, Excel, Emails, diary management)
  • A pleasant, professional attitude with good “people skills”
  • Excellent time management skills
  • Ability to multi-task, work well under pressure and meet deadlines
  • A calm and professional manner
  • Flexible and adaptable approach to work
  • The ability to use your own initiative
  • Tact and discretion for dealing with confidential information
  • Driving licence

 

Company benefits:

  • A great working environment with a very friendly team.
  • An opportunity to be part of our continued growth and success
  • Generous discounts on our entire product range
  • Casual dress code
  • Enhanced holiday entitlement with length of service
  • Employee Recognition scheme
  • Confidential Employee Wellbeing Service

 

To apply, please send both a CV and cover letter

or email jobs@lisaangel.co.uk

 


 

Head of Marketing

Full time (40 hours per week)

Rackheath, Norwich

The Head of Marketing will be responsible for the marketing strategy and delivery of all marketing activity in line with the business target and goals.

Leading the marketing team, you will have overall responsibility for all channel marketing activity, photography, and content.

Marketing activity will be predominantly digital focused, driving sales via the Lisa Angel website and our partner websites, such as Not on the High Street, Etsy and Hard to Find, as well as our retail stores and wholesale.

We are looking for an experienced marketer and team manager who has worked for either an ecommerce business or a retail business with an ecommerce presence.

 

Main responsibilities:

  • Ongoing development of the overall marketing strategy and plans to meet the business targets and goals. Strategy to include our wholesale, shops, lisaangel.co.uk, notonthehighstreet.com, etsy.com, hardtofind.com.au and any other websites and marketplaces that the business may work with.
  • Working with operations and buyers to create and maintain a promotions calendar which encompasses all sales avenues.
  • Leading the team in the delivery of all channel marketing activity including Email, PPC, SEO, Social, Outreach, Affiliates and PR, meeting KPIs and ROI targets for each channel.
  • Leadership and continual development of the marketing team.
  • Managing and working with the SEO and Content Marketing Manager, responsible for delivering our content strategy and ensuring our products get online in a timely and efficient manner.
  • Managing our photographers who are responsible for product, model and campaign photography and video, ensuring the photography is on brand and engaging to maximise sales.
  • To drive forward the brand Vision, Mission and Goals and ensure our brand is consistent across all activity we do.
  • To successfully manage our external marketing agency and press relationships.
  • Working closely with the development team to continually develop and optimise the Lisa Angel website, with the focus on improved UX and conversion rate.
  • Working closely with the rest of the senior management team, buyers, merchandising, retail, and operations to maximise on marketing opportunities.
  • Represent the company externally with press and PR opportunities.
  • Analyse the results of all marketing activity, using tools such as Google Analytics and our own sales database.
  • Produce monthly and ad hoc reporting on marketing activity to share with the Senior Management team.

 

Skills required:

  • At least 5 years’ experience in a digital marketing role, 3 of which should be in a senior marketing role.
  • Successful experience in team management and development.
  • Proven track record managing a range of marketing channels, including PPC, SEO, Social and Affiliate marketing.
  • An understanding of, and ideally experience in, website conversion rate optimisation and development of a content strategy.
  • Analytical and commercial mindset, with experience analysing marketing activity against business KPIs.
  • Proven track record in producing marketing reports and presenting these to senior management.
  • Experience driving forward brand vision and goals.
  • Experience in using a wide range of marketing tools including Google Analytics.
  • Experience with managing photography/creative would be an advantage.

 

Personal attributes:

  • Target driven and results focussed
  • Self-motivator and confident decision maker
  • Excellent planning and organising skills
  • Strong communicator
  • Natural leader and motivator of people
  • Ideas person, problem solver

 

Company benefits:

  • A great working environment with a very friendly team.
  • An opportunity to be part of our continued growth and success, working alongside well-known partners such as notonthehighstreet
  • Generous discounts on our entire product range
  • Casual dress code
  • Enhanced holiday entitlement with length of service
  • Employee Recognition scheme
  • Salary dependent on experience
  • Confidential Employee Wellbeing Service

 

To apply, please send both a CV and cover letter

or email jobs@lisaangel.co.uk

 


 

Managing Director

Full time (40 hours per week)

Rackheath, Norwich

The Managing Director will oversee all business operations, performance of the Company and people. They will be responsible for guiding the Company in the most profitable direction while also implementing its vision, mission and long-term goals in line with the Company’s Strategy.

We are looking for an experienced Managing Director who has successfully implemented an online growth strategy in a relevant omnichannel retailer.

 

Main responsibilities:

  • Develop an overall strategy for the Company that delivers sustainable profitable growth, communicate this strategy to all staff and ensure appropriate policies are developed to meet the Company’s mission and objectives.
  • Prepare and implement annual business plans, work with the Senior Management Team to oversee their implementation, monitor progress against these plans to ensure that the company attains its objectives as cost-effectively and efficiently as possible.
  • Build and maintain an effective Senior Management Team to ensure they are motivated, trained and developed to deliver the Company’s mission and objectives. Delegate responsibilities and supervise the work of the Senior Management team providing guidance and motivation to drive performance.
  • Interview for senior positions within the organisation and sign off offers of employment.
  • Work closely with the Operations Manager to seek opportunities, increase efficiencies, implement new processes across the business to achieve the Company’s strategy.
  • Analyse opportunities for growth to drive profitability and ensure that the Company remains at the forefront in the industry by applying the most cost-effective methods and approaches. Ensure the Company provides leading edge products and retains its competitive edge while delivering excellent customer service.
  • Develop and implement a solid eCommerce strategy that drives growth, setting KPI’s and achieving strategic and commercial results.
  • Work closely with the Operations Manager, Head of Marketing and Developers to drive eCommerce forward. Oversee all aspects of eCommerce including business planning, content strategy, promotional campaigns, online marketing, website design, customer service, web analytics and web technologies.
  • Oversee the company’s financial performance, full responsibility of the P&L, preparation of the annual report, investments and other business ventures and ensure their approval by the Owners/Directors. Report Company results to the Owners/Directors at regular intervals.
  • Set Company budgets and forecasts alongside the Owners/Accountants.
  • Prepare, gain acceptance, and monitor the implementation of the annual budget to ensure that budget targets are met, that revenue flows are maximised and that fixed costs are minimised.
  • Assume full accountability for the Owners/Directors for all company operations.
  • Communicate and maintain effective relationships with major customers, business partners, suppliers, key decision makers and other stakeholders to drive the business forward.
  • Represent the company in negotiations with customers, suppliers, government departments and other key contacts to secure for it the most effective contract terms.
  • Develop and direct the implementation of policies and procedures to ensure that the company complies with all health and safety and other statutory regulations including product compliance in line with Global Standards.

 

Required skills:

  • Proven track record of successfully managing an ecommerce organisation at Managing Director level and has successfully implemented an online growth strategy.
  • Demonstrable experience in developing strategies and business plans
  • Relevant and proven industry experience within the retail and e-commerce sectors
  • Strong understanding of corporate finance, measures of performance and corporate laws
  • Strong understanding of management best practices
  • Excellent organisational and leadership skills
  • Good motivator of people
  • Excellent communication, interpersonal and presentation skills
  • Outstanding analytical and problem-solving abilities

 

Personal attributes:

  • Target driven and results focussed
  • Excellent planning and organising skills
  • Strong communicator
  • Natural leader and motivator of people
  • The courage to make difficult decisions when required
  • Ambitious and determined
  • Availability to travel around the UK and abroad, if required.

 

About Lisa Angel Ltd:

Fresh, exciting and on-trend; Lisa Angel offers an innovative selection of high-quality fashion jewellery, scarves, accessories, homeware, gifts and wedding accessories. Our passion is exceeding customer expectations with both products and service.

The Lisa Angel Senior Management team is responsible for driving the business forward and ensuring we continue to be a successful and profitable business. We operate across several platforms including notonthehighstreet, Etsy, Hard to Find, Topshop and more.

The turnover of the Company was £7m in 2019 and we currently have approximately 110 staff across the business.

 

Company benefits:

  • A great working environment with a very friendly team.
  • An opportunity to be part of our continued growth and success.
  • Generous discounts on our entire product range.
  • Enhanced Holiday entitlement with length of service.
  • Salary dependent on experience.
  • Confidential Employee Wellbeing Service

 

To apply, please send both a CV and cover letter

or email jobs@lisaangel.co.uk

 

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Latest Reviews
reviewed 1 hour ago
Very fast delivery, really pleased with items purchased. Amazing prices as bought in sale.
reviewed 5 hours ago
Fast Efficient Service
reviewed 7 hours ago
Beautiful necklace, great communication and speedy delivery. Utterly perfect.
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