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Lisa Angel Careers

Managing Director

Full time (40 hours per week)

Rackheath, Norwich

The Managing Director will oversee all business operations, performance of the Company and people. They will be responsible for guiding the Company in the most profitable direction while also implementing its vision, mission and long-term goals in line with the Company’s Strategy.

We are looking for an experienced Managing Director who has successfully implemented an online growth strategy in a relevant omnichannel retailer.

 

Main responsibilities:

  • Develop an overall strategy for the Company that delivers sustainable profitable growth, communicate this strategy to all staff and ensure appropriate policies are developed to meet the Company’s mission and objectives.
  • Prepare and implement annual business plans, work with the Senior Management Team to oversee their implementation, monitor progress against these plans to ensure that the company attains its objectives as cost-effectively and efficiently as possible.
  • Build and maintain an effective Senior Management Team to ensure they are motivated, trained and developed to deliver the Company’s mission and objectives. Delegate responsibilities and supervise the work of the Senior Management team providing guidance and motivation to drive performance.
  • Interview for senior positions within the organisation and sign off offers of employment.
  • Work closely with the Operations Manager to seek opportunities, increase efficiencies, implement new processes across the business to achieve the Company’s strategy.
  • Analyse opportunities for growth to drive profitability and ensure that the Company remains at the forefront in the industry by applying the most cost-effective methods and approaches. Ensure the Company provides leading edge products and retains its competitive edge while delivering excellent customer service.
  • Develop and implement a solid eCommerce strategy that drives growth, setting KPI’s and achieving strategic and commercial results.
  • Work closely with the Operations Manager, Head of Marketing and Developers to drive eCommerce forward. Oversee all aspects of eCommerce including business planning, content strategy, promotional campaigns, online marketing, website design, customer service, web analytics and web technologies.
  • Oversee the company’s financial performance, full responsibility of the P&L, preparation of the annual report, investments and other business ventures and ensure their approval by the Owners/Directors. Report Company results to the Owners/Directors at regular intervals.
  • Set Company budgets and forecasts alongside the Owners/Accountants.
  • Prepare, gain acceptance, and monitor the implementation of the annual budget to ensure that budget targets are met, that revenue flows are maximised and that fixed costs are minimised.
  • Assume full accountability for the Owners/Directors for all company operations.
  • Communicate and maintain effective relationships with major customers, business partners, suppliers, key decision makers and other stakeholders to drive the business forward.
  • Represent the company in negotiations with customers, suppliers, government departments and other key contacts to secure for it the most effective contract terms.
  • Develop and direct the implementation of policies and procedures to ensure that the company complies with all health and safety and other statutory regulations including product compliance in line with Global Standards.

 

Required skills:

  • Proven track record of successfully managing an ecommerce organisation at Managing Director level and has successfully implemented an online growth strategy.
  • Demonstrable experience in developing strategies and business plans
  • Relevant and proven industry experience within the retail and e-commerce sectors
  • Strong understanding of corporate finance, measures of performance and corporate laws
  • Strong understanding of management best practices
  • Excellent organisational and leadership skills
  • Good motivator of people
  • Excellent communication, interpersonal and presentation skills
  • Outstanding analytical and problem-solving abilities

 

Personal attributes:

  • Target driven and results focussed
  • Excellent planning and organising skills
  • Strong communicator
  • Natural leader and motivator of people
  • The courage to make difficult decisions when required
  • Ambitious and determined
  • Availability to travel around the UK and abroad, if required.

 

About Lisa Angel Ltd:

Fresh, exciting and on-trend; Lisa Angel offers an innovative selection of high-quality fashion jewellery, scarves, accessories, homeware, gifts and wedding accessories. Our passion is exceeding customer expectations with both products and service.

The Lisa Angel Senior Management team is responsible for driving the business forward and ensuring we continue to be a successful and profitable business. We operate across several platforms including notonthehighstreet, Etsy, Hard to Find, Topshop and more.

The turnover of the Company was £7m in 2019 and we currently have approximately 110 staff across the business.

 

Company benefits:

  • A great working environment with a very friendly team.
  • An opportunity to be part of our continued growth and success.
  • Generous discounts on our entire product range.
  • Enhanced Holiday entitlement with length of service.
  • Salary dependent on experience.

 

To apply, please send both a CV and cover letter

or email jobs@lisaangel.co.uk

 

Sass & Belle Rectangular Seagrass Basket Personalised Colourful Birth Flower Square Travel Jewellery Box Personalised Colourful Birth Flower Heart Travel Jewellery Case
Latest Reviews
reviewed 13 hours ago
Service was excellent and well packed would recommend and will definitely buy from again .
reviewed 14 hours ago
Prompt and great product
reviewed 15 hours ago
Lovely scarf, great service with quick delivery.
View All Reviews
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