It looks like you're in United States, we've set your currency to US Dollar.

search search close search
Shopping Bag
your shopping bag is currently empty
close bag
US flag $ (USD) open country preferences

Lisa Angel Careers


Lower Goat Lane. (40 hours per week)

The Retail Manager will be responsible for driving and growing their business; getting the balance right between commercial, visual and operational expectation. They will have a genuine passion for our brand and be capable of managing and inspiring a highly engaged team to maximise sales while putting the customer at the heart of everything we do.

Main responsibilities


  • Successfully identify risks and opportunities on a daily basis by analysing sales figures and forecasting future sales
  • Proactively seek, anticipate and respond to shifting trends and new market opportunities
  • Use initiative to come up with new and innovative ideas to keep our brand offering exciting
  • Take an entrepreneurial approach to formulate and implement a commercial business plan aiming to maximise sales and profitability
  • Build and maintain strong relationships with internal and external departments and stakeholders
  • Set clear goals and objectives for your team to drive all store KPIs
  • Embrace multichannel development by driving in store web sales


  • Responsible for all of the store processes, such as admin duties, cash handling, banking, payroll and scheduling rotas
  • Constantly review productivity; challenging scheduling across the store to ensure operational efficiency
  • Ensuring the store meets all health and safety requirements as well as adhering to all company policies
  • Responsible for driving low stockloss and markdown through team training and a robust stockloss action plan
  • Efficient operation of stock management; including replenishment, stock levels, receiving/processing delivery and stock room layout


  • Ensure visual merchandising standards are met at all times
  • Comfortably challenge the commerciality of merchandised products
  • Identify store specific visual opportunities and propose and implement creative solutions with support of the Visual Merchandising Manager
  • Organising and implementing special promotions, displays and events

Team development

  • Actively build your teams; recruiting, training and developing as well as identifying and addressing performance concerns in line with company policy
  • Create a learning culture by delivering consistent communication, through regular on-the-spot feedback as well as reviews and appraisals
  • Ensure the wellbeing of your team and customers alike, creating an environment where there is a sense of belonging, care and honesty
  • Pro-active with your own development, seeking out all development opportunities

Customer service

  • Show a genuine passion for our brand and customers
  • Proactively seek and identify ways to improve the customer experience, always looking to exceed expectations
  • Encourage and inspire the team to drive sales and service by leading by example, dealing with sales transactions as and when required
  • Be able to solve customer queries confidently and efficiently, going above and beyond for our customers
  • Carry out any other duties that may be required by the company from time to time

The successful Retail Manager will have the following attributes:

  • The ability to lead, motivate and inspire a team
  • Able to react and adapt to a constantly changing retail environment
  • A Proactive approach to all tasks and opportunities
  • A friendly and engaging personality
  • Comfortable working with members of the public
  • A strong commitment to customer service
  • The ability to understand and analyse sales figures
  • Must be helpful and polite
  • Work well under pressure and the ability to deal with difficult situations
  • Managers should be physically fit as they will be on their feet for most of the day and may be required to lift large amounts of stock
  • Able to work as part of a sales team
  • Have a smart appearance and articulate well
  • Be comfortable using computerised equipment such as tills
  • Be reliable and trustworthy
  • Be flexible and adaptable
  • Able to make decisions confidently
  • Able to plan and organise effectively
  • Effective time management

To apply, please send both a CV and cover letter

or email jobs@lisaangel.co.uk




House of Disaster Mother & Baby Elephant Lamp House of Disaster Moomin Dangerous Journey Travel Pass Holder House of Disaster Moomin Love Travel Pass Holder
Latest Reviews
reviewed 12 hours ago
Easy to use. Fantastic service and I received the parcel when you said it would arrive and most importantly the parcel arrived in excellent condition. Thank you so much.
reviewed 12 hours ago
These advent Christmas trees are fantastic, my girls think there brilliant and the draws are the perfect size for Ferrero Rocher.Great price and very fast delivery. Thank you very much.
reviewed 12 hours ago
Brilliant present & was delivered super fast
View All Reviews
like lisa angel on facebook follow @lisaangeluk on twitter follow LisaangelCoUk on Google+ follow lisa angel on pinterest follow lisa angel on instagram