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Lisa Angel Vacancies

Senior Buyer (Maternity Cover)

Location: Rackheath

The Senior Buyer manages the Buying team in order to design, select and plan a successful range of products for our stores and platforms.  They ensure that range planning for both OB and Brands is considered and drives sales and business performance through best practice of range planning and review, CP management, administration and supplier management.

They will work alongside the merchandising team to ensure understanding of our OTB spend, performance and stock management. They will work closely with the wholesale team to ensure all requirements for key accounts are being considered and worked on by the team.  They support and drive the personal development of the buying team supporting them on core buying skills and their development.

The Senior Buyer will take responsibility for branded product buying and liaise with the creative director on selection and ranging for online and stores. The role will also be the driver of our trading strategies alongside the head of marketing to deliver commercial plans on our partner platforms and website, this will include agreeing product support for marketing, promotion execution,  liaising with NOTHS on product plans and delivering product to meet the platform needs.

The Senior Buyer will have an in-depth knowledge of the financials and business plan and apply this when decision making for business activities and product purchase. They will drive weekly trading meetings to ensure we react and plan accordingly.

This role reports to the Head of Buying, Merchandising and Wholesale.

Main Responsibilities

  • Be instrumental in driving the buying team exploiting commercial opportunities, new business opportunities and how we can make those a reality.
  • Regularly review the range with the team to ensure all opportunities are being exploited, liaising with the creative director as needed
  • Ensure the team are reactive to trend and sales in season, exiting worst sellers and building on best. Driving buying actions with the team from the weekly trade meeting.
  • Ensure lessons learnt feed new development via the product development process and brand selection and that plans are in place to make the best of any commercial opportunity.
  • Ensure the team uses their range plans effectively to manage all the information surrounding development and launch, and that stakeholders are up to date with all relevant information.
  • Work with the teams on the development of critical path ensuring both design and inhouse development are briefed in a timely manner with trello being managed effectively. A
  • Understand supplier strengths and weaknesses and support buyers in their decision making on development and assist where needed to negotiate trading terms or other commercial agreements
  • Maintain strong relationships with existing suppliers and source new suppliers for future products in order that we can expand our offer, and take up new opportunities
  • Work with design to ensure the buying team are supported as needed and liaise with the head of buying and merchandising to allow the team to be supported
  • Work alongside merchandising to plan and forecast sales for product and platforms, feeding to them information to support the planning process. Understanding and agreeing buying actions from that plan
  • Lead the weekly trade meeting ensuring that buyers are commercially focussed on their own brand assortment, and that branded actions are picked up by merchandising where appropriate
  • Work with the marketing team to deliver supported marketing plans on our website/stores, feeding into pre campaign and post campaign work, delivering a plan to support the partner platforms on a monthly basis and being the key point of contact for NOTHS
  • Manage a team of 4 

Personal Attributes

  • Skills and attributes:
  • Good IT skills
  • Strong analytical skills
  • Negotiation skills and the ability to network and influence people
  • Excellent communication skills
  • Self-motivated but equally work well in a team setting
  • Attention to detail
  • Good organisation skills and the ability to multi-task
  • Commercial awareness
  • Leadership attributes
  • Creative flair
  • Confident presentation style

Commercial Retail Area Manager

Location: Ideally Norwich based (or within easy reach)

As the Commercial Retail Area Manager, you will be responsible for overseeing all Lisa Angel stores, ensuring their profitability, operational efficiency, and alignment with the brand's high standards of customer experience and store presentation. This role is integral to maintaining the attention to detail that Lisa Angel is known for, driving commercial success, and supporting store managers and teams. The role offers the opportunity to progress to a Head of Retail position as the business expands further.

Key Responsibilities:

Store Performance & Profitability

  • Maximise sales: Ensure each store meets and exceeds its sales forecasts by implementing action plans, setting KPI’s and monitoring performance.
  • Profitability control: Monitor staffing levels to ensure stores are efficiently run, avoiding overstaffing while maintaining excellent customer service.
  • Commercial analysis: Regularly review sales data, cost controls, and stock management to optimise performance and identify growth opportunities.
  • Budget management: Ensure all store expenditure is necessary and justified, keeping costs within budget and driving store-level profitability.
  • Stock loss prevention and management: Develop and implement clear stock loss targets for each store, with the goal of minimising loss across all locations, especially focusing on high-loss areas. Lead a thorough investigation into stock loss patterns, ensuring corrective measures are taken. Explore product tagging as a strategy to reduce stock loss and improve inventory security across stores.

Customer Experience & Brand Standards

  • Maintain brand integrity: Act as Lisa Angel’s "eye" to ensure all stores meet the highest visual merchandising (VM) and operational standards, as per the brand’s detailed aesthetic.
  • Uphold customer experience: Ensure that all stores deliver an exceptional customer experience, reflective of Lisa Angel's values and expectations.
  • VM and store design liaison: Work closely with the Store Design/VM team to ensure stores remain visually inspiring, on-brand, and commercially functional.

Leadership & Team Development

  • Lead and inspire: Provide support, leadership, and clear direction to store managers, empowering them to run their stores successfully and independently.
  • Support and develop store teams: Be the point of contact for store managers, addressing their operational concerns and ensuring they have the tools and products needed to achieve targets.
  • Staff development: Create a succession plan for store teams, identifying potential leaders and supporting their growth through training and mentoring.
  • Employee engagement: Encourage team motivation and recognise outstanding performance across all stores, addressing performance concerns when necessary.

Operational Excellence

  • Store visits: Conduct regular store visits to assess operational standards, identify areas for improvement, and ensure that feedback is actioned.
  • Health & Safety and compliance: Ensure all stores meet the required standards for security and health & safety regulations, focusing specifically on compliance with loss prevention policies, shrinkage reduction, and other safety measures.
  • Collaboration with head office: Liaise with the marketing, product, and e-commerce teams to ensure that stores receive marketing materials, product deliveries, and promotional assets in a timely and accurate manner.

Strategic Growth

  • Expansion planning: Play a key role in supporting the opening of new stores in 2025/26, working closely with the senior team to ensure smooth launches that reflect Lisa Angel’s vision and commercial goals.
  • Retail strategy: Work with senior management to support and implement the overall retail strategy, driving store profitability and the brand's wider growth objectives.

Requirements:

Experience & Knowledge:

  • Previous area/regional management experience in retail (preferably in lifestyle or homeware/fashion sectors).
  • Strong understanding of commercial drivers such as sales analysis, cost management, inventory control, and stock loss prevention.
  • Proven track record of driving store profitability and improving operational standards.
  • Experience with visual merchandising and store design standards, ensuring stores are consistently brand-aligned.

Skills & Abilities:

  • Strong leadership and motivational skills, with the ability to support and develop store managers and their teams.
  • Ability to balance operational needs with maintaining a high standard of store presentation and customer experience.
  • Commercially minded with strong analytical skills to monitor sales, stock loss, and shrinkage data, using it to make informed decisions.
  • Excellent communication and problem-solving skills: able to liaise effectively between store teams and head office, ensuring clear communication and action on key issues.
  • Strong attention to detail, with the ability to uphold brand standards across multiple stores.

 

Location: Ideally Norwich-based (or within easy reach) with regular travel to all store locations (Norwich, Southwold, Bury St Edmunds, and future sites) - however being further afield will be considered for the right person.
Reports to: Managing Director (James Moody) and Creative Director (Lisa Angel)

 

Personal Attributes:

  • Highly organised with excellent time management skills and the ability to multitask.
  • Passionate about delivering a premium customer experience and maintaining the highest standards of store presentation.
  • A natural leader and mentor with a people-centric approach to management.
  • A self-starter with the ability to work autonomously and make critical decisions.

Benefits:

  • Competitive salary
  • Company car
  • Staff discount on all Lisa Angel products.
  • Progression opportunities to a Head of Retail role as the business expands.

Please send your CV to jobs@lisaangel.co.uk if you wish to apply for any of these roles or wish to request further information.

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