We’re the cheapest, guaranteed.
But, if you do find House of Disaster products cheaper elsewhere, we’ll happily match the price!
At Lisa Angel our priority is you, which is why we actively monitor the prices offered by our competitors daily and adjust our own pricing to give you the best deal possible. But, if you’ve found a House of Disaster product cheaper elsewhere, our amazing customer services team are on hand and will match this price for you, no problem.
What products does the Price Match cover?
Our Price Match guarantee is available on all products branded as either ‘Disaster Designs’ or ‘House of Disaster’.
How do I claim my Price Match?
If you’ve found a House of Disaster product cheaper on another website we’ll verify and match this price straight away for you. Please either email us at firstname.lastname@example.org or call us on 01603 859111. We will require the selected retailer's name, description of the product, the web address and the current selling price.
Which retailers do you Price Match?
Our Price Match on Disaster Designs products covers most online retailers. However, as Disaster does not allow their products to be sold on auction websites such as Amazon and eBay, we are unable to match the prices of products sold on these platforms.
I’ve found a product cheaper on another website but they are sold out, would you still match the price?
Unfortunately not. The product would have to be in stock on both the Lisa Angel website and the competitor’s website for us to match the price.
If a product is on sale on another website, would you still match the price?
Our Price Match guarantee includes all sale prices.
The competitor’s website charges postage, whereas Lisa Angel offers free delivery, is this included in the price match guarantee?
Our price match guarantee is inclusive of any postal charges you may incur from purchasing on other websites. So, if the price of the item you are purchasing does not meet the threshold for free postage on the competitor’s website then the postage charges will be included in the price match. However, if the item/s being purchased exceeds the threshold for the competitor’s postal charges, then this will not be included in the price matching.
I have already purchased the item with you and have since found it at a cheaper price, am I eligible for a refund of the difference?
If you would like to Price Match on a product you have already bought from us, please contact us within 28 days of delivery. You will need to show us your receipt of purchase for the item by letting us know your online order number. Once we have verified the price we will refund the difference to you.
Terms and conditions:
· The Lisa Angel price match guarantee is only available on products branded as either ‘Disaster Designs’ or ‘House of Disaster’.
· We'll match our competitor’s store or website UK price.
· The competitor’s product must be brand new and identical to ours.
· We and the competitor must have stock ready for delivery.
· We must be able to verify the competitor’s price and stock position.
· Price Match excludes items sold through auction websites, private sellers and market stalls.
· Price Match will not apply if the relevant Selected Retailer is in administration or closing down.
· No other promotional offers or vouchers can be used on top of a price match.
· We will match any promotional prices available to the public.